Privacy Policy

PRIVACY POLICY

Your privacy and the protection of your personal data are important to us.

Please take a moment to read this Privacy Policy and learn how Event Dancers, headquartered in Athens, Greece, with contact email address [email protected] (hereinafter referred to as “EVENT DANCERS”, “we”, “us”, or “our”), acting as the Data Controller, collects, stores, uses, and generally processes your personal data when you visit, register on, or use the EVENT DANCERS websites (hereinafter the “Websites”) and mobile applications (hereinafter the “Apps”).

This Privacy Policy also describes how we use, share, and protect your personal data, the choices available to you regarding your personal data, and how you can contact us. If you have any questions regarding this Privacy Policy or any matter related to the processing of your Data and the exercise of your rights, you may contact us at [email protected] .

1. About the EVENT DANCERS Websites

The website www.eventdancers.gr is the official website of EVENT DANCERS.

2. What Are Personal Data

The term “personal data” refers to information relating to natural persons, such as full name, postal address, email address, telephone number, etc., which identifies or may identify you, hereinafter referred to as “Personal Data” or “Data”.

3. What Is the Processing of Personal Data

Any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

4. Is the Provision of Your Data Mandatory?

Providing your Data to EVENT DANCERS may be necessary in order to achieve the purposes specified in this Privacy Policy or may be optional.

If you refuse to provide the information marked as mandatory on the Websites, it may be impossible to fulfill the main purpose of collecting such Data and, for example, EVENT DANCERS may be unable to perform the sales contract or provide other services available through the Websites.

The provision of additional Data beyond those marked as mandatory is optional and does not affect the main purposes of data collection; however, providing such Data helps improve the quality of the services offered.

5. What Data We Collect

We ensure that we collect only the Data that is absolutely necessary, appropriate, and relevant for the intended purpose. Such Data includes:

Data Collected When Creating a User Account on the Websites or Apps

  • Email address
  • Login password
  • First name
  • Last name
  • Gender
  • Date of birth
  • Postal address
  • Telephone number

Information from Your Transactions with Us

For example, we collect notes from our communications with you, details regarding complaints or comments, details of purchases you have made, products added to or removed from your shopping cart, wish lists, coupon redemptions, pages you visit, and how and when you contact us.

Shopping Interests and Preferences

This helps us recommend products and services that may interest you.

For example, we may record which products you prefer in order to send you personalized offers.

We will only request and use the Data necessary to recommend products or services of interest to you and to further improve your shopping experience. Of course, sharing such information with us is always your choice.

Website Traffic Information

Information regarding your visits to our website or other websites visited before ours.

Cookie Information

Information collected through the use of cookies in your browser.

Identity Verification Documents

Copies of documents you provide to verify your age or identity when required by law (such as a national ID card or student ID).

These documents may include your full name, address, date of birth, and facial image (photograph). If you provide a passport, the Data may also include your place of birth, gender, and nationality.

Payment Information
Product Reviews and Feedback
Technical Information

To provide the best possible website experience, we collect technical information about your internet connection and browser, including your country code, telephone code, viewed webpages, and clicked advertisements.

Social Media Information

Your social media username if you interact with us through those channels, so that we can respond to your comments, questions, or feedback.

Educational and Professional Information

Educational background, skills, foreign language knowledge, and professional experience (only when applying for a job position).

CHILDREN

We comply with applicable legislation and do not allow children under the age of 16 to register on our Websites or Apps. We will request parental consent for children participating in EVENT DANCERS experiences and events.

6. How We Use Your Data

We want to provide you with the best possible shopping experience. To achieve this, it is necessary to obtain a complete understanding of you by combining the Data we have collected. We then use your Data to offer products and services that are likely to interest you.

Data protection legislation allows us to do this based on our legitimate interests and our need to understand our customers in order to provide a high level of service.

Of course, if at any time you wish to change the way we use your Data, details can be found in Sections 14 and 15 below, “What Are Your Rights” and “How You Can Exercise Your Rights”.

Please note that if you choose not to share your Data with us or withdraw certain communication permissions, we may be unable to provide some services you have requested. For example, if you asked to be notified when a product becomes available again, we cannot do so if you have withdrawn your consent to receive updates from us.

We also inform you that the processing of your Data is carried out either by specially authorized personnel of EVENT DANCERS or through IT systems and electronic devices operated by EVENT DANCERS and, exceptionally, by third parties contractually bound to confidentiality and data protection obligations, who perform tasks necessary for achieving purposes strictly related to the use of our Websites, services, and product sales.

Further information can be found below in Section 9 “Who Are the Recipients of Your Data? How Is Your Data Shared?”

Below are details on how and why we use your Data:
To Provide Website, App, and Requested Services
Product Orders

EVENT DANCERS processes your Data in order to fulfill contractual obligations, process product and/or service orders, provide customer service, comply with legal obligations, and establish, exercise, or defend legal claims.

If we do not collect your Data during checkout, we will not be able to process your order or comply with our legal obligations.

Your Data may need to be transferred to third parties for the supply or delivery of the products or services you ordered.

We may also retain your Data for a reasonable period to fulfill contractual obligations, such as handling returns, in accordance with applicable legislation.

User Account Creation

EVENT DANCERS processes your Data to provide account functionality and facilitate the purchase of products and/or services.

Communication

EVENT DANCERS uses your Data to respond to your requests, inquiries, refund requests, and complaints.

The information you share with us enables us to manage your requests and respond as effectively as possible. We may also keep records of your communications to improve future interactions and our services.

Sometimes, we may need to share your Data with third-party service providers (such as courier companies). Without sharing your personal data, we may be unable to fulfill your request.

Job Applications

EVENT DANCERS processes your Data to evaluate your qualifications and skills for the position you applied for or for another position within EVENT DANCERS, as well as to communicate with you regarding this purpose.

For Marketing and Promotional Purposes
Newsletters and Offers

With your consent, we may use your personal data, preferences, and transaction information to inform you via email, internet, telephone, and/or social media about relevant products and services, including personalized offers and discounts.

You may withdraw your consent at any time.

Web Push Notifications

Depending on your browsing activity, and subject to your prior consent, you may receive notifications regarding our offers, news, wish list, and shopping cart.

You may withdraw your consent at any time.

Loyalty Program Participation

EVENT DANCERS processes your Data for participation in the “My EVENT DANCERS” loyalty program, including application review, point collection and redemption, and customer privileges.

This allows us to provide personalized offers based on your purchase history and use of the loyalty card.

Participation in Competitions

EVENT DANCERS processes your Data if you participate in contests in order to notify you if you win and deliver your prize.

7. Purpose of Processing Your Data

We collect your Data for the purposes of providing EVENT DANCERS products and/or services, including:

a) Managing the sale of our products and/or services, including communication regarding product availability, order progress, order execution, shipment, debt management, returns, and warranties.

b) Compliance with legal obligations, such as tax legislation and e-commerce regulations.

c) Monitoring, improving, and adapting our products and/or services according to your preferences and choices.

d) Sending administrative, technological, organizational, and/or commercial information regarding EVENT DANCERS products and/or services.

e) Conducting customer satisfaction surveys, promoting products and/or services, and sending newsletters.

f) Evaluating applications and CVs for employment purposes.

8. Legal Basis for Processing Your Data

Data protection legislation defines several lawful bases for collecting and processing personal data, including:

  • The terms of our contractual relationship.
  • Your consent, where required.
  • Compliance with legal obligations.
  • The legitimate interests of EVENT DANCERS.

For example:

  • We may use your purchase history to send personalized offers.
  • We may combine the purchase histories of multiple customers to identify trends and improve our products and services.

9. Who Receives Your Data – How Your Data Is Shared

Access to your Data is granted only to absolutely necessary EVENT DANCERS personnel bound by confidentiality obligations, as well as cooperating businesses and third-party service providers acting as Data Processors on our behalf.

EVENT DANCERS May Share Your Data With:

  • Payment processing providers
  • Shipping and delivery companies
  • Hosting, maintenance, and data management providers
  • Email distribution services
  • Analytics and research providers
  • Marketing and advertising platforms including Google, Facebook, Instagram, Twitter, YouTube, and Yahoo

We require all third-party providers to implement appropriate technical and organizational measures to protect your personal data.

We may also share your Data:

  • To comply with legal obligations or court orders
  • To prevent illegal use of our Websites or Apps
  • To protect against claims
  • To prevent or investigate fraud

10. How We Ensure Data Processors Respect Your Data

All Data Processors acting on our behalf are contractually bound to:

  • Maintain confidentiality
  • Not disclose your Data to third parties without authorization
  • Implement appropriate security measures
  • Comply with GDPR and applicable data protection legislation

11. International Data Transfers

Personal data collected through our Websites and Apps is stored in Greece. However, some recipients may be located outside your country, including outside the European Economic Area.

Where transfers occur, EVENT DANCERS ensures adequate safeguards are implemented, including:

  • Standard Contractual Clauses
  • Binding Corporate Rules
  • Privacy Shield compliance where applicable

12. How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Examples:

  • Orders: retained for five years
  • Warranty-related data: retained until warranty expiration
  • Newsletter consent: retained while newsletters are sent and no longer than six months after unsubscribing

13. Is Your Data Secure?

We are committed to safeguarding your personal data.

Recognizing the importance of data security, we have implemented all appropriate organizational and technical measures to protect your Data from accidental or unlawful processing.

The website www.eventdancers.gr uses TLS encryption for secure online transactions.

Additionally, access to your account requires a username and password. Passwords are encrypted and securely stored. You are solely responsible for maintaining the confidentiality of your password.

14. What Are Your Rights?

You have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion (“right to be forgotten”)
  • Request data portability
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Opt out of marketing communications

You also have the right to lodge a complaint with the Hellenic Data Protection Authority.

15. How You Can Exercise Your Rights

To exercise your rights, you may submit a request to our Data Protection Officer at [email protected]
with the subject line “Exercise of Rights”.

You may also:

  • Edit your account information directly through your account
  • Unsubscribe from newsletters using the unsubscribe link
  • Disable push notifications through your browser settings

We may request identity verification before processing your request.

16. When We Respond to Your Requests

We respond to requests free of charge and without undue delay, and in any case within one (1) month of receiving your request.

If the request is complex or numerous, we may extend the response period by an additional two (2) months and will inform you accordingly.

17. Applicable Law

The applicable law is Greek Law, as harmonized with the General Data Protection Regulation (EU) 2016/679 (GDPR), as well as the applicable national and European legal framework on personal data protection.

Any disputes arising in relation to your Data shall fall under the jurisdiction of the Courts of Athens.

18. Where You Can Lodge a Complaint

You have the right to file a complaint with the Hellenic Data Protection Authority if you believe your personal data is processed unlawfully.

Hellenic Data Protection Authority
1-3 Kifisias Avenue, 115 23 Athens, Greece
Tel: +30 210 6475600
Email: [email protected]

19. Updates to This Privacy Policy

We may update this Privacy Policy whenever necessary.

If significant changes are made, we will publish the updated Policy on our website before the changes take effect and notify you appropriately.

We encourage you to review this Policy regularly.

This Privacy Policy was last updated on June 6, 2022.

20. Questions and Comments

We hope this Privacy Policy has helped you understand how EVENT DANCERS handles your personal data and your rights regarding such processing.

If you have any questions, comments, or concerns regarding this Privacy Policy, please contact our Data Protection Officer:

Email: [email protected]

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